“As you know, we undertook a thorough evaluation process before selecting Erotas Building Corporation as our builder. Having had the experience of construction, we both knew how important it was to have the right team. The success of the project, our home, confirms that we made the right decision. Looking back on the process we recall three key aspects as how you distinguished your efforts from others in the market: exceptional quality of construction, substantial personal experience by both of you and organized, timely communication. Your ability to communicate on job progress, financials and room finish schedules allowed us to be responsive and efficient. Your experience gave us the confidence to move ahead on decisions. These elements combined to create an exceptional experience. It has been more than three years since we moved into our home and we continue to be impressed with the quality of the construction.” “Your suggestions on many of the structural elements have eliminated many issues that might arise with a more liberal approach. On the job experience is important in every field maybe none more so then construction. Your attention to detail is elegantly captured in the carpentry and woodwork throughout. The systems perform very well and the house is extremely energy efficient. We also appreciated the dedication that both of you – each in your own areas of expertise – made to the project. We were very clear up front that an “open-book” policy was very important to us from the principals of the business and you delivered on that commitment beyond our expectations. Finally, we know that construction projects can run into issues because often the owners are unfamiliar with much of the language and the practices involved in building a house. You demonstrated a keen understanding of this issue with very clear and frequent communication. The “Erotas System” of managing change orders clears up any confusion that can arise from that process. While all of this seems technical in nature, the real measure of success is the warmth of our home for our family. Every day we are reminded that all your hard work has translated into the most important building in our lives.” |
